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Beautiful wedding stationery and co-ordinating accessories

Privacy Statement

For Those Special Moments is committed to protecting your privacy and security. This Privacy Statement explains how and why we use your personal data, when we may disclose it to others and how we keep it secure.

You can contact our Data Protection Officer by emailing or by calling us on 07901 525151.

Information we collect:

We only collect information about you where we have lawful reason to do so.

If you are a client to enable us to enter into a contract with you we need to collect name, address, email address and contact telephone number. This information will be used as part of our financial accounts and will be deleted after 7 years.

Whilst, for security reasons, we prefer payment to be paid, and deposits returned, via BACS if you wish to use a method that requires us needing to know your account details we will never hold those details on our computer systems and we will destroy them as soon as the transaction has been successfully processed.

If you are attending an event that we are organising your host may give us your name as part of a guest list, we will hold this information for one month after the date of the event after which it will be deleted.

We will not normally need to reveal information about you to other people or organisations, however we may need to provide details to our insurers, our accountants and regulatory bodies such as HMRC.

Security Measures:

We use a variety of physical and technical measures to keep your data safe and to prevent unauthorised access to, or use, or disclosure of your personal information.

We store electronic data and databases on secure computer systems and control who has access to information (using both physical and electronic means). We use ‘the cloud’, which means that we store information on servers that we do not own and which are not kept in our offices. We access these servers through secure connections. All of our cloud computing suppliers meet strict requirements for security and confidentiality.

We do not send any information outside of the UK.


We do not use direct marketing and you will only ever receive emails from us that are related to an event we are involved in.

Cookies and online analysis

Cookies are small text files that websites put on your computer so the site can remember who you are. They contain a unique, but anonymous, identifier, which is usually a string of letters or numbers.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies do not personally identify any individual user but are used only to track user experience in order to make improvements.

You can block all cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you do this you may not be able to access some parts of our site. You can find more information about enabling and disabling cookies at

Your rights

Your legal rights are as follows:

The right to ask us to confirm whether we hold your personal data and, if we do, to obtain a copy of the information we hold. This is known as a subject access request. Exemptions could mean you may not be entitled to receive all the information we hold on you however we will tell you if there is any information we have not provided and the reason for doing so;

The right to have your data erased, although this may not apply where it is necessary for us to continue to hold or use the data for a lawful reason;

The right to move your data to another organisation in an electronically readable form;

The right to have inaccurate data rectified; and

The right to object to your data being used for marketing or profiling.

Please keep in mind that there are exceptions to the rights above and, although we will always try to respond to your satisfaction, there may be situations where we are unable to do so.

Getting in touch about your rights

If you would like further information on your rights or wish to exercise them please contact us by email at

Complaints about how we handle your data

If you believe that we have infringed your data protection or privacy rights, you can complain to us directly by contacting us using the details set out above.

If you are not happy with our response, or you wish to directly contact them, you can complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details of how to do this can be found at

Changes to this Privacy Statement

We’ll amend this Privacy Statement from time to time to ensure it remains up to date and accurately reflects how and why we use your personal data. The current version of our Privacy Statement will always be posted on our website.